VisionMAX Case Studies

A provincial government ministry committed to reduce business registration licensing turnaround time to two business days. Refunds were promised if the time required exceeded two days. In the existing system, a hardcopy of the license was sent using regular mail, which has a built-in delay. There were several other potential sources of delay, and only limited tools were available to monitor the licensing queue.

Our client was drowning in paper when the province's more than 500 private career colleges (PCCs) re-registered each year. Client staff had to key in mountains of data from returned paper registrations and trace un-filed returns. A new self-serve system that would allow the PCC staff themselves to enter the data online was needed to eliminate the manual, time-consuming work.

Company management was faced with time, distance, and cost challenges associated with managing, processing, and collaborating on their Human Resources compensation information for thousands of employees. Managers and senior executives had to spend a dedicated two week period, and an additional 4 weeks every year to track, assess and process employee compensation information at review times.

Our client handles real estate appraisals for large banks and mortgage brokerage companies. They needed an application to support the connectivity between lending institutions that need commercial and residential property appraisals done for assurance-of-value, and the network of appraisers across Canada who perform this work.

Our client is one of Canada 's leading integrated retail pharmacy networks, with over 1,500 corporate, franchise, and independent pharmacies across Canada. The client needed to move quickly to accommodate rapid change and new business requirements. Due to a recent merger, they needed to scale their infrastructure quickly and enhance their catalogue management capabilities.

The client is a multi-channel retailer with many independent systems. Customer Service staff need to access information stored in multiple areas to respond to customer queries. The purpose of the new system was to gather all customer interactions captured via the mainframe CRM systems and display the information in a few Web page screens.

The client required a new web-based point of sale system that required information from their legacy green screen AS/400 POS host system and their transaction eCommerce Web site. Additionally, they wanted to add new functionality to serve as the stores' new order entry and customer relationship maintenance (CRM) front-end.

The mining company personnel regularly handle hazardous materials. The client has created documents describing the safe way to handle these items. The client wanted to ensure that all personnel around the world could get up-to-date access to this information. Multiple versions of documents were stored in various repositories. Staff needed immediate access to information for safety reasons.

Television viewers are demanding the ability to access television programs and on-demand content on their PC over the Internet. What’s more, they want to supplement the video program by seeing information about what they are watching. In the case of sports programs, for example, viewers want statistics on the players, the scoring plays, and other games in progress.